Testimonials for Ripley Services – Keller, TX

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Home Advisor (formerly Service Magic)
(From Home Advisor, formerly ServiceMagic):

Review by Jerad R. in Keller, TX  
 Project: Clean Heating & Cooling Air Ducts & Vents
Very professional, curteous and knowledgeable. He did great work and can be trusted for all of your HVAC and flooring needs.

Review by Kristie C. in Bedford, TX
Project: Clean Carpets or Rugs in a Home
They did a fantastic job.

Review by Dawn K. in Roanoke, TX
Project: Clean Carpets or Rugs in a Home
They came the day I called and did excellent work! I was very happy with both the results and great value!

Review by Monica M. in Flower Mound, TX
Project: Clean & Seal Grout or Tile
Greg and his assistance were awesome! We hired them to clean the tile and grout and the dryer vent. Greg’s assistance noted that the dryer was not properly installed. Although, it was not his responsibility, he fixed the vent and secured it properly to both the dryer and the wall. With regard to the grout, the difference was amazing following the cleaning! Greg was very thorough and was willing to explain in detail the process for the cleaning. He was very patient with answering all of my (many) questions. They provided great service and I would recommend them highly!

Review by a customer in Hurst, TX
Project: Clean & Seal Grout or Tile

They came out and were very professional. The mold was in to deep so they were not able to complete what I needed so they ended up not charging me for the work. I was very happy with their honestly and the way the handled the project. They did everything they could to help and are good at what they do.


Review by Sharla B. in Euless, TX
Project: Clean Heating & Cooling Air Ducts & Vents
Extremely knowledgeable in his field, Greg explained the process to me completely, came on time, completed the job efficiently and even left booties for the repairmen that were coming later that day so they wouldn’t mess up his work. He worked with me to complete the job in a manner that was convenient for me. WIll definitely use him again for duct cleaning, carpet cleaning, and even upholstery cleaning. I like that his products are all green, and he even left a bottle of natural spot remover so I wouldn’t have to use chemicals on my carpets ever again. He’s the only one I will ever use in the future!

Review by Donna C. in Euless, TX
Project: Clean Carpets or Rugs in a Home
Ripley came out and did a quick and professional job. My carpet looked good, but a stain did come back the next day. I called Ripley and they were out the very next day and took care of it. Now my carpet looks new again. I couldn’t beat their price and feel like they are the best in the business. I strongly recommend them to all my friends and family.
Comment from Ripley Services:
That stain is still a mystery, but I’m glad we were able to remove it for good! We always guarantee our work 100%… NO matter what. Greg Ripley, Owner

Review by Helen M. in Argyle, TX
Project: Clean Carpets or Rugs in a Home
They were very respectful, clean cut, honest and hard-working. The job was pristine with no over selling products not needed. Any points that seem to bother you, Ripley Services has no problem addressing and remedying the issue. The carpets were dry almost as they walked out the door. I am signed up for being a repeat customer.
Comment from Ripley Services:
Thanks Helen. And I appreciate your follow up email excerpted below about that yellow stain! >>>I just wanted to let you know about the Yellow Stain on my blush carpet. It took it one week for it to disappear ~~~ but disappear doesn’t seem to be a strong enough word for that bright, deep, impossible stain. Many people, including myself, have worked on that stain and you were the only one able to remove it. Thank you.

Review by a customer in Keller, TX
Project: Clean Carpets or Rugs in a Home
great service.

Review by Pamela B. in Southlake, TX
Project: Clean Heating & Cooling Air Ducts & Vents
No bait and switch! Quoted price over the phone and the bill was the same!
Comment from Ripley Services:
Thanks Pam! We try to be as accurate as possible on the phone.

Review by Emily B. in Arlington, TX
Project: Clean Carpets or Rugs in a Home
Awesome job. Great people

Review by a customer in Fort Worth, TX
Project: Clean Upholstery and Furniture

Greg was very good to work with. He contacted me almost immediately after my request went in and was very thorough in explaining how he could help with a terrible stain issue on an expensive couch and chair. I thought he could probably get some of it out, but doubted it could look like new. When he started he mentioned how bad it was, and even indicated it may have set in too much, as it had been a couple days. But he kept at it and after the cushions dried, they look completely new! Very professional, accommodating and nice to work with. Very pleased and would highly recommend Ripley.


Review by Monroe J. in Irving, TX

Project: Clean Carpets or Rugs in a Home

Ripley Services was very professional, informative, knowledgeable and I would used their service over.

Review by Mary ann S. in Dallas, TX
Project: Clean Carpets or Rugs in a Home

 Very nice job done, arrived on time and did exactly what he said he would do. Very honest about products, carpets look so much better.

Review by Joy L. in Carrollton, TX
Project: Clean Upholstery and Furniture

 Arrived on time, explained process, got busy and did a great job…I am totally pleased and would use Ripley Services again and would highly recommend to my friends, family and neighbors.

 Review by Duc P. in Arlington, TX
Project: Clean Carpets or Rugs in a Home

 Very friendly and informative service. Gave me helpful tips on maintaining my carpets and very thorough on the carpet cleaning. I will be sure to use this company again.

Review by Jonathan W. in Keller, TX
Project: Clean Heating & Cooling Air Ducts & Vents
I researched several local companies for vent cleaning and Ripley Services was in the top three everywhere. Even after I made my appointment some of the competitors contacted me and said I was in good hands. Greg the owner did the work himself and was very good at explaining everything. I even had him clean my dryer vent, which was an extra charge not much at all, but well worth it. It reduced my drying time from 2.5 cycles to 1, which is obviously saving me time and electricity. Choose Ripley Services you cannot go wrong.

Review by Leigh ann M. in Keller, TX
Project: Clean Carpets or Rugs in a Home
Greg was great in every way. I couldn’t be happier with the service and value we received.

Review by Thomas M. in Haslet, TX
Project: Clean Carpets or Rugs in a Home
Ripley Services provides a great service at a reasonable price. Their employs were prompt, curteous, and thurough. Don’t forget to ask about their Maintenence Plan for a great deal on future services.

Review by Debby H. in Colleyville, TX

Project: Clean Carpets or Rugs in a Home
WILL NEVER USE ANY OTHER COMPANY- EXCELLENT PRICE, QUALITY CLEANING AND CUSTOMER SERVICE! YOU WON’T BE DISAPPOINTED!

Review by Tasha W. in Flower Mound, TX
Project: Clean Carpets or Rugs in a Home
Ripley services even got the paint out of my carpet. They did an excellent job.

Review by Jeff M. in Coppell, TX
Project: Clean Carpets or Rugs in a Home
Best equipped carpet cleaner I have ever used. Carpet was immaculate and restored. Best demeanor of any service provider I have ever used. Great guy, great product, great price, fantastic result. Greg is the best.

Review by Jose C. in Keller, TX
Project: Clean Carpets or Rugs in a Home
showed up on time ,was very helpful

Review by Ray R. in Haslet, TX
Project: Clean Upholstery and Furniture
I will have Ripley Services for other cleaning needs in the near future. Very professional and gave other helpful hints & tricks for keeping things clean & what not to do!!!!!!!

Review by Lorna S. in Fort Worth, TX
Project: Clean Carpets or Rugs in a Home
Greg was on time. The carpet looks great!!!

Review by Daemon B. in Bedford, TX
Project: Clean Upholstery and Furniture
This is the type of service everyone is looking for. You work directly with the owner. Very detail oriented and goes the extra mile to satisfy the customers needs. Ripley Services is a company you will do repeat business with.

Review by Stephen Y. in Bedford, TX
Project: Clean Carpets or Rugs in a Home
Greg was right on time, we went over all of the areas that were stained. Greg wasn’t sure if the lime snowcone stain would come out of my sons room, or the grease that had been tracked in. After he pre-treated everything he said that everything would come out. My carpets look like brand new again! I’ll be having Greg come back and do my ducts, and clean and seal my areas that are tiled. Ripley’s is the best!

Review by a customer in Arlington, TX
Project: Clean Carpets or Rugs in a Home
Very professional. This is the best my carpets have ever looked.

Review by a customer in Keller, TX

Project: Clean Carpets or Rugs in a Home
Great services at a great price. Not to mention how friendly Mr. Ripley was as well as providing valuable information on how to maintain the carpet. Would definitely use them again.

Review by Santiago V. in Dallas, TX
Project: Clean Carpets or Rugs in a Home

Greg Ripley personally goes and explains completely about what he’s going to do, the products he’s using. He performs the service in a very efficient way. I will definitely hire his services again. Also, he’s very punctual.

Review by Susan J. in Grapevine, TX
Project: Clean Carpets or Rugs in a Home
On time, great customer service, I would highly recommend them. Got some horrible stains out of the carpet in the home we just moved into. Also had them back to clean my A/C ducts. Great job!!

Review by a customer in Lantana, TX
Project: Clean Carpets or Rugs in a Home
Very knowledgable & professional.

Review by Tammy D. in Fort Worth, TX
Project: Clean Carpets or Rugs in a Home
I loved all his knowledge and helpful hints to all my floors, tile and all!! I have recommended him to all my family and friends. I can’t wait to have him back to do my tile next!!

Review by Jeff H. in Fort Worth, TX
Project: Clean Carpets or Rugs in a Home
I will definitely use Ripley Services again in the future and recommmend them to others.

Review by Deborah S. in Southlake, TX
Project: Clean Carpets or Rugs in a Home
Very professional and did an excellent job. The products used were superior to any other cleaning services in the past. Quality work with genuine pride and my satisfaction as the goal. WONDERFUL

Review by Jerry L. in Cedar Hill, TX
Project: Clean Carpets or Rugs in a Home
Greg arrived a little late, but called ahead to let me know, which was a new experience, He completed the job in short order, then went beyond my expectations by providing some helpful information, and even left some spot-cleaning product.

Review by Debra P. in Arlington, TX 

Project: Clean Carpets or Rugs in a Home
Was able to performance the needed service quickly and at a great price.

Review by a customer in Keller, TX
Project: Clean Carpets or Rugs in a Home
Greg was on time and efficient. He took time to explain his process, and provided suggestions on how to keep the carpet clean and fresh in between deep cleanings.

Review by Debra W. in Arlington, TX
Project: Clean Carpets or Rugs in a Home
Greg has done 2 homes for us and both times he was very professional. He went beyond our expectations.

Review by a customer in Bedford, TX 
Project: Clean Carpets or Rugs in a Home
Greg was very knowledgeable and did a fantastic job. I will use him again in the future.

Review by Lu C. in Keller, TX
Project: Clean Carpets or Rugs in a Home
My carpets have NEVER looked better. Greg did a great job, very informative and friendly.

Review by Huan N. in Argyle, TX
Project: Clean Heating & Cooling Air Ducts & Vents
My wife and I really appreciate Mr. Ripley open and honest recommendation for our HVAC cleaning. He unlike other HVAC cleaning company DID NOT try to trick us into cleaning our system for no reason. He was very knowledgeble and spent time educating us on our system. We highly recommend his company and service.
Comment from Ripley Services
Thanks for the positive feedback! Unfortunately this couple was the victim of an unscrupulous “duct cleaner” that tried to charge thousands of dollars on a 5 year old HVAC system. They were smart and sought a second opinion before proceding. We were able to show them that the duct work was in very good condition and did not even need a cleaning.

Review by Michelle W. in Dallas, TX 
Project: Clean Upholstery and Furniture
Ripley Service was the best quote I received for cleaning my carpet and a sofa. Greg was able to schedule an appointment for soon after we spoke and he was very efficient while at my home. The next day I noticed an odor still remained in a spot on my sofa where my dog had gotten sick. Greg dropped by an “Odor Killer Extreme ” solution soon after for no additional charge which took care of the odor for good. I was very impressed with his responsiveness before and after the initial service and I will absolutely use him again. Thanks!!

Review by Leo M. in Fort Worth, TX
Project: Clean Carpets or Rugs in a Home
He was very kind, courteous and explained to me everything he was doing and needed to do. I felt he was honest and would definately do business with him in the future.

Review by Sarah C. in Southlake, TX
Project: Clean Carpets or Rugs in a Home
We were very pleased with the professionalism and how well the carpet was cleaned. It was dry in one hour and no stains reappeared! We highly recommend Ripley Services.

Review by a customer in Carrollton, TX
Project: Clean Carpets or Rugs in a Home
He was polite, efficient, and did a great job on the carpets. The carpets looked really nice when he was done.

Review by a customer in Desoto, TX
Project: Clean Carpets or Rugs in a Home
Very good job!

Review by Katie S. in Keller, TX 
Project: Clean Carpets or Rugs in a Home
Ripley Services did an outstanding job on my carpet and kitchen tiles! My carpets looked wonderful and he did an excellent job getting all of the pet urine smell out of my daughters rooms. I also had Mr. Ripley clean the tiles of my kitchen. My husband put travertine tiles all throughout our kitchen and then became very busy and did not seal our floors. The grout lines in the kitchen where extremely dirty. When Mr. Ripley was finished cleaning the tiles of our kitchen our floors look brand new again!! I would definitely use Ripley Services again and recommend this company to friends and family!

Review by Jim D. in Dallas, TX
Project: Clean Carpets or Rugs in a Home
Dependable, honest, on time and fast service.

Review by Stephanie K. in Arlington, TX 
Project: Clean Heating & Cooling Air Ducts & Vents
Mr. Ripley’s quick response to my inquiry along with his knowledge and patience in answering all my questions before he was hired, made my decision to go with his company. He arrived as promised, did the work promptly and professionally and I will certainly use again and will recommend him highly to my friends and family! Great Job!

Review by Joanne S. in Keller, TX 
Project: Clean Carpets or Rugs in a Home
Prompt, reliable, professional and friendly.

Review by Sheila B. in Grand Prairie, TX 
Project: Clean Carpets or Rugs in a Home
OUR CARPETS LOOK GREAT HE MOVED SOME FURNITURE WHICH I DIDNT EXPECT HE TOLD ME HOW TO TAKE CARE OF MY CARPET AND WHAT TO DO FOR HIGH TRAFFIC AREAS AND SPILLS HE IS GREAT I WOULD RECOMMEND HIM TO ANYONE THANKS FOR EVERYTHING

Review by Laura & chuck W. in Corinth, TX – November 9, 2010
Project: Clean & Seal Grout or Tile
Greg Ripley is a man of his word. He delivered everything he said he would do when coming to clean our carpets. We are having Greg reurn Nov. 17, 2010 to clean and seal our tiles. We have already recommended him to two other neighbors.Greg was very polite and did the job fantasticaly. Will definitely have clean carpets in the future. Thank you Service Magic. Sincerely, Laura and Chuck Welyczko

Review by Calvin T. in White Settlement, TX 
Project: Clean Carpets or Rugs in a Home
professional, honest, personable….would highly recommend

Review by Rene B. in Cedar Hill, TX 
Project: Clean Carpets or Rugs in a Home
Greg was very friendly, prompt and had great communication. His work was speedy but through and the price was great! Have already recommended him to friends and family.

Review by John L. in Fort Worth, TX 
Project: Clean Carpets or Rugs in a Home
Very professional. Explained everything. Clean, neat appearance and professional.

Review by Jan M. in Bedford, TX
Project: Clean Carpets or Rugs in a Home
Very professional, friendly and thorough. Will use again!

Review by Ralana B. in Hurst, TX

Project: Clean Heating & Cooling Air Ducts & Vents
Did a great job. Courteous and professional. Will call later after cleaning the rooms to clean our carpet.

Review by Sharon D. 

Project: Air Ducts & Vents – Clean

He was outstanding in his work, did an excellent job. He was on schedule, does what he says he will do.

Review by Bob D. in Rhome, TX
Project: Clean Heating & Cooling Air Ducts & Vents
When I spoke with Mr. Ripley we set a appointment time. Mr. Ripley was on time, did what he said he would do and in my case it was done for less than the estimated amount. That being due to the fact that I had fewer vents to clean that was first expected. He was very through and very courteous. I will highly recommend him to any and all.

(Directly from our Customers):

 

No Residue = No Returning Stains!

Rated 5.0 out of 5.0By lnghrn89
It’s now been 2 months since Ripley Services cleaned my carpets and couch and all I can say is WOW!! I’ve had them cleaned many times before and had several problem stains come back within a few weeks. Greg explained that soap residue was the likely culprit and that their Soap & Residue Free process should eliminate this problem. I was skeptical, but 2 months later NOTHING has returned and the carpets look and feel great! I don’t know if it’s my imagination, but I also notice that I’m breathing easier and not using my inhaler near as often! The pricing was exactly as quoted over the phone with no high pressure sales and less than half of Zero Rez and Stanley. Greg really cares about doing a good job and earning your business long term. He’s got mine! I highly recommend Ripley’s and soap and residue free cleaning!

Dogs…enough said!

Rated 5.0 out of 5.0By agrannan54

I hadn’t had my carpets and couches professionally cleaned in 6 years! And with four dogs now in the house, it got pretty bad. I wanted a non-residue cleaning because of my dog who has allergies. The service was great! Stains I have been fighting for years are gone. I checked another company for the same service, and they wanted about $600 (before they even got there) and I knew they would upsell me from there. Ripley charged less than half that and just came in, explained all my options, gave me a very fair price for cleaning practically my whole house and did an excellent job. It is rare to find integrity in business these days. I highly recommend their service.

Our RV never smelled so good!

By teresak9845 

We recently had Ripley Services out to clean our house carpets after a few pet accidents. I had my RV in the driveway getting it ready for a family vacation when Ripley Services mentioned that they clean Boats and RV’s too. I don’t know why I never thought to ask!! It’s always had a bit of a musty smell and never been professionally cleaned in the 6 years we’ve owned it. They did such a great job on the house (no more pet stains!) that I asked if they could handle the RV while they were there. They were able to squeeze us in and all I can say is WOW!!! The RV looks like new. I didn’t realize how dirty it had gotten! It smells fresh and clean for the first time since we’ve owned it. We also bought a bottle of their RS Pro Odor Killer to use in the RV and on pet odors. This stuff is amazing. We spray it in the RV after each trip and it really makes a difference! Pricing was fair and the results were simply amazing. We’ll never use anyone else.

No More Fleas!

Rated 5.0 out of 5.0By dradamas 

We had Ripley Services Clean our carpets and furniture during a severe flea infestation. Their recommendation was to clean the carpets and furniture affected with their superheated equipment for fast knockdown of the problem. The heat from their equipment was unbelievable…killing fleas on contact without damaging the carpet or furniture. They recommended treatment by a licensed pest control company for a residual kill followed by a re-clean in 3 months to remove chemical residue and dead fleas from the treatment. I am happy to say, we are flea free now. We have had the house treated before and it helped, but adding the cleanings made all the difference in the world. Ripley’s took the time to show the difference in their equipment and the amount of heat it produced and why. Learn from our trial and error…IT WORKED! With all the news about Bed Bugs, we plan to have them out to clean our mattresses too! Thanks again!

Great Job!

Rated 5.0 out of 5.0By jat_7522 

I called several carpet cleaning services. Some I had to leave messages, others I got a quote from. Ripley’s returned my call promptly and was very professional considereing I needed “same day” service. Amazingly, he worked me in, yet he didn’t rush through my cleaning. Our white couch, became white again, and a 13 year-old carpet looks nearly new. He even gave me the name of a product in case I needed to spot clean. He was such a nice man and genuinely concerned about doing a good job. I WOULD HIGHLY RECOMMEND RIPLEY’S SERVICES to anyone wanting the job done right. Thanks a million! Jack and Terry.

Our Allergies are SO MUCH Better

Rated 5.0 out of 5.0By williamsfam

After moving to the Keller area, we all started noticing our allergies were the worst they have ever been. We chose Ripley Services for their Residue Free cleaning because we didn’t want any potential allergens left behind. They cleaned our carpet, tile and air ducts along with one couch. They were on time, called when they were on their way and the price was much less than other companies we called. The results were amazing. I didn’t even think the carpet was dirty. I was more concerned about allergies. What a difference. Our allergies are much better, the carpet looks great and the whole house just smells better. We will definitely use them again…AND they are LOCAL! We always try to support local companies when possible.

Affordable, Professional and ON TIME!

Rated 5.0 out of 5.0

By familyof6 

Everything was as promised with no up-selling. We were having a birthday party at the house and realized the carpets were in pretty bad shape. We were able to get Ripley Services in on the same day! We had 5 areas and a hall cleaned for $149 and there was never even a discussion of any extras or options. Their Standard services incuded everything needed. I asked about optional services and they explained that carpet protector WAS available, but since my carpet was only about a year old and their process didn’t strip out the factory stain protector, I shouldn’t need it yet. What a refreshing change…any other company would have jumped on the opportunity to take advantage of my ingnorance! Carpets were dry in a couple of hours and have never looked so good. Thanks for saving me Ripley Services! We dealt with Greg, the owner. He’s professional, honest and really cares about the quality of work and customer satisfaction.

Cleanest Carpets EVER!! What A Difference!

Rated 5.0 out of 5.0By trish2484 

For the first time ever, I had my carpets cleaned and the price quoted on the phone was the same as when they got to my house with no surprises or high pressure sales. Ripley Services took great care of my home and furnishings and my carpets have never been so clean. It’s been about a month and they still look fantastic. They actually feel softer and cleaner than after any other cleanings. We will definitely be using them again! Trish in Keller.

Great Pricing, Great Results, Great Service!!!

Rated 5.0 out of 5.0

By ballen13 

We have used Ripley Services to clean carpet and tile at our home in Southlake multiple times now. They consistently exceed our expectations removing stains that we were sure were permanent and dealt with pet odors that other carpet cleaners have NEVER been able to eliminate. They use a Green Seal Certified cleaning process that was important to us with small children crawling around on the carpet. We definitely notice that we can go longer between cleanings and never realized what a difference soap free/residue free cleaning made. Forever, we just thought the kids were just trashing the carpet, now I’m convinced the soap residue left behind after other cleanings was the real cause. The carpet feels and smells better than it ever has before and we don’t have to get rid of our cat that can’t seem to always find the litter box! :-). Thanks again Ripley Services…we’ll continue to use you for all our cleaning needs!?

Best Carpet Cleaner in DFW!

Rated 5.0 out of 5.0By txnurse49 

Ripley Services has cleaned both rental properties and my personal residence multiple times. Over the years, we have tried everything from small mom and pop companies to Stanley, Dalworth etc and noone has compared to the quality service, results and pricing of Ripley Services. They have cleaned rental carpets that we were sure could not be salvaged. They are great with tenants, professional and honest. After having so much success on our rental homes, we started using them at home for carpet, furniture, tile and air ducts. We continue to be amazed with their service. They out clean everyone by far and since they use a soap and residue free method, our carpets and furniture stays cleaner much longer. I can’t say enough good about them. We trust them in our home when we are away and know we will return to spotless carpets.